Review Highlights
“So much so that I decided to cancel my trip to Brussels the next day and stay an extra night in Amsterdam.” in 2 reviews
“You don't get anything like this anywhere else in Europe.” in 2 reviews
“When I am back in Amsterdam I will definitely be coming back to enjoy the river and the tea.” in 2 reviews
Location & Hours
Amenities and More
Recommended Reviews
Overall rating
35 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 9 Jun 2023
Fabulous location! Regal, stately and beautiful hotel in Amsterdam. I reserved the room with my Platinum card but didn't get the upgraded suite - disappointed. However, they left us a welcome fruit basket and brownies but not the space muffins!
Highly recommend!Helpful 0Thanks 0Love this 0Oh no 0 - Walter L.West Hollywood, United States21730 Jul 2023
We are had dinner at the hotel and it was fabulous. Smoked haddock to start followed by a delicious duck breast. A strawberry mouse for dessert. All first class.
Helpful 0Thanks 0Love this 0Oh no 0 - C K.Washington, DC, United States01613 Aug 2022
We had an exquisite time at the Amstel hotel last week! The property is magical and has the perfect location. The staff went above and beyond to make sure every whim was catered to, especially Duncan, who even had the kitchen make us homemade poffertjes when we couldn't find any locally and had promised some to our son! Usually I don't take the time to write reviews but this experience was truly stellar and we hope others can enjoy the same level of luxury, pleasantness, and fun. Thank you, Amstel! We will be back!
Helpful 0Thanks 0Love this 0Oh no 0 - C K.Kent, United States11241445 Apr 2019
High tea was a great experience and in a beautiful restaurant! Wait staff was excellent and explained each course along with the tea which accompanied the course that were served. The view off the canal adds to the serenity and enjoyment of the meal. By the time the last course arrived we were full so we tried just a couple of sweets. The restaurant allots about 2 1/2 hours for the tea service.
Helpful 2Thanks 0Love this 2Oh no 0 - Brandon B.Calabasas, United States228917 Sept 2019
One person in our party smoked in one of 3 rooms we had , we were kicked out of all three hotel rooms
A total of 5 people We begged them not to kick us out they said No then we begged them to at least allow us to go quickly see Anne frank house / museum because we were late and we already purchased tickets . The hotel manager said to our party Ann Franks House is not important . We were forced to leave , this place could be called the Hitler HotelHelpful 0Thanks 0Love this 0Oh no 0 - Vince V.Cleveland, United States25542386327 Jun 2016
This is an amazing hotel with a high level of service and professionalism. Every single person treated us well. The food in their restaurants are a great feature, and all made with amazing sophistication and great flavor.
Highly recommended!Helpful 3Thanks 0Love this 1Oh no 0 - Barb H.Dallas, United States28981704 Dec 2016
Very comfortable and beautiful hotel. The staff are exceptional. Room service (breakfast and dinner). Housekeeping did turndown service which was lovely. The tub is the most. Loved it! Want one of my very own. We had a corner room on the canal. The views were spectacular. The windows open and we got to see a beautiful sunset. The in-room coffee machine and bar are nice. There is no ice machine for self service so you have to ask for it to be delivered.
You can easily walk the canal into the heart of the city to experience all of the touristy spots. You can also reserve a private canal ride.
Fun fact, the Amstel is the only natural river in the city.
The downside is that this place is wicked expensive. For the price, it should have included some wine or breakfast at least. Perhaps the transport to/from the airport should be complimentary. Or even a bar xr
The furniture, carpet and drapery in the guest room is dated and should be replaced.
The building itself is spectacular. It's worth at least a one night stay.Helpful 0Thanks 0Love this 0Oh no 0 - David G.Scarsdale, United States129224 Aug 2021
We ate at the terrace for lunch. The terrace is beautiful and worth a visit. We ordered two lobster rolls and one hamburger with nothing on it. The lobster roll bun is stuffed with a mixture of about 80% sweet potato puree and 20% lobster slices on the top. Our hamburger came loaded with toppings we specifically asked for on the side. The hamburger was a mistake in service. The lobster rolls are just straight up deception. Be careful.
Helpful 0Thanks 0Love this 0Oh no 0 - Evan M.West Bridgewater, United States11315503 Nov 2015
From start to finish the best hotel experience I've ever had, period. As soon as I arrived I was cordially greeted by valet. When I entered the hotel I was immediately welcomed by the reception team who offered me a drink and local snack as I checked in. They were incredibly friendly and made sure every part of my arrival was taken care of; including parking my car and having my luggage brought to my room.
I was then personally escorted to my room and shown all of the features and amenities. I absolutely fell in love with the room and view. So much so that I decided to cancel my trip to Brussels the next day and stay an extra night in Amsterdam. The room was spectacular and being able to open the windows and enjoy the picturesque canals was incredible.
The hotel concierge provided some great recommendations for eateries and a bike route. I was also able to rent a bike directly from the hotel which was extremely convenient. Seeing the city by bike is a must!
I thoroughly enjoyed my stay at the Intercontinental Amstel, and can't wait to return. I want to especially thank the in-house reservations department for making my extended stay possible. They went out of their way to make sure everything was flawless, and for that I am extremely grateful. I don't think that there's anywhere else in the world that can top this hotel experience. Thank you again.Helpful 1Thanks 0Love this 1Oh no 0 - Todd J.Washington, DC, United States018628 Jun 2016
I'm not going to be a good judge of high end hotels as I don't normally stay in them, - I only stayed here on account of a reward club benefit, and I have an aversion to luxury goods.
The hotel is convenient to both the subway and tram lines. The service was superb, my wife loved the room, and the shower was top notch. I also enjoyed the hot tub. I would definitely stay here again but not at the normal cash rate as I simply wouldn't pay such a price for any hotel no ma)tter how good.Helpful 0Thanks 0Love this 1Oh no 0