Waitrose & Partners

Visiting London for a week but not having access to a kitchen, I depended on this supermarket, which has any kind of prepared foods you can think of, as well as all manner of beverages, including liquor. The deli and bakery are small but have a reasonable selection. I haven't tried the sushi, though samples were frequently offered. The Brunswick boasts plenty of eateries, but I always end up preferring a poke bowl or salad from Waitrose, as there are tables outside (and in) for a quick lunch. There are plenty of ways to check out; I especially appreciate the self-checkout stations at two exits. The flowers are as fresh--and of as good quality--as the produce.

By the way, I first shopped this location in 2008, and it has been impressively well maintained. The staff are knowledgeable and pleasant, sometimes cheerful.

It's even a manageable walk from the British Library if you want more movement than just going to one of the cafés would involve. Moreover, items are marked down frequently, so your lunch can be very thrifty, while the walk will make you feel less deprived of sunlight.

Poor quality and rude staff, with 0 customer service skills.
They clearly could use more training.

Love Waitrose. It is my "go to" grocery store when I am in the UK. Purchased some biscuits and tea to take home with me. Friendly cashier rang up my purchase. No problem paying with me credit card.

Quick Review. This place is close to the British Museum. We stopped here, because it was on our way to the tube. Popped in to take a quick look what they had in terms of snacks. They have a pretty big selection, including some goodies with their own name. We came on a Wednesday at about 8pm and their shelves were a little bare. Not empty, but definitely not fully stocked. Not a big deal, because I only came to take a look. However, if I was looking for something in particular, it might have been difficult.

Located towards one of the ends of The Brunswick Centre, I called in this branch of Waitrose to take a quick look around before heading to Wembley Stadium, it's in a good location within the centre and is close to many restaurants (like most of Central London) and it is also really close and within walking distance of Euston and St Pancras, albeit if you're looking for the tube the store is much closer to Russell Square.

It is a decent size Waitrose store but many things about it which I usually like about Waitrose seem to let it down, for example, the staff members seemed a little rude and to just get in the way especially when stacking shelves, it seemed like they had a rude and careless attitude which was a shame.

The selection of drinks in the store which was the main purpose of my visit wasn't too great, with a poor selection of Iced teas, with the only one available being Fuzetea (they didn't even have the mango flavour either, just the peach one I don't like!)

Like with all Waitrose there was the quick scan via your phone service "quick check", however, I couldn't find where to go at all to activate your shopping, the only part easy to find was the checkout for people using the service. With no barcode to scan in obvious sight or mini-handheld scanners which the service uses, this part of the store could definitely be better organised.

The location isn't bad and it is nice to have a decent sized supermarket in this location, which was within walking distance of the Hilton London Euston in which I was regretfully staying during my time in London, but many parts of the store such as stock of certain items, organisation and staff members do let it down so it sadly does not justify anything over a two-star rating.

Was disappointed that there was no minute of silence in the store today.

On a different tact, why has the gluten bread gone up a whole £1 within a month?

I feel badly writing this update

I must have been jetlagged out of my brain when I wrote the first review.

Positives:
Not bad selection of fruit and veg., breads are there ... but UNcovered ...
Good cheese varieties.

Super-negatives:
The ******* buggies have wheels which get stuck. Waitrose: remove these obstacles as they serve no purpose other than (a) getting in the way, and (b) you hurt yourself trying to push these stupid things around.

Lastly, and I know the shop cannot control who comes in and out but thE RUDEST and PUSHIEST patrons in London. Makes New Yorkers look like pussies. Expect to be elbowed with nary an apology.

Do NOT go here as an AMERICAN citizen visiting. The staff will not service you or validate any card purchase without having your full passport. No copies, no us id. I will not return.

Waitrose at the Brunswick is one of the largest and generously spread out from the other stores. Their bakery and cakes section is fresh and very tempting. If you go late afternoon a lot of prices start getting reduced, so some of it is worth the pick up.

They are very very professional and they serve you with genuine joy. Waitrose as you all know is branded in a classic traditional English set up. Subtle yet trusting is what I'm reading in a wholistic way.

They are closed two days for Christmas on the 25th & 26th. For further festive week timings please check on website.

This is a good sized Waitrose, and has a fab range and selection of food and drink; there is always something different here that you cannot find in regular supermarkets, and it is ideal if you need unique ingredients.


It's a common assumption that Waitrose is overpriced, but it really is not. If you were really skint, the best thing to do is to look around for food with the 'red sticker' on. You can get some excellent discounts on some of their best quality ranges, particularly the meat. The meatballs are often B.O.G.O.F.


The store is very accessible for disabled customers; completely flat entrances, and there are trolleys that are wheelchair attachable too. I notice more wheelchair and powerchair users in this supermarket than I do others, probably because the aisles are easier to navigate.


Try to avoid at lunchtime/hometime hours as it can be full of people buying their lunch or supper/booze/cat food for when they are home.