Ok, so after having relied on Yelp for years, my experience here was bad enough to finally push me to write my first review. I made reservations here to take my wife out for an anniversary dinner while we were in town.
First off, some positives -the food was decent enough, and the wine list had quite a few choices on it. The decor was also pretty cool -even though the dinning room is in…Read more
Ok, so after having relied on Yelp for years, my experience here was bad enough to finally push me to write my first review. I made reservations here to take my wife out for an anniversary dinner while we were in town.
First off, some positives -the food was decent enough, and the wine list had quite a few choices on it. The decor was also pretty cool -even though the dinning room is in the wine cellar, the space is open and airy, so it doesn't feel too confining.
But...
The service was atrocious. The problems started when I tried to order a bottle of wine with dinner. I know my way around a wine list, but when I tried to order the bottle I wanted, the server immediately tried to upsell me on a more expensive bottle. No, I was not ordering the most expensive wine on the list, but it also was not even close to being the cheapest. Pressuring me to order a bottle that is 7 euro more expensive is rude, and at the prices for this restaurant, just unbelievably tacky. A more expensive bottle does not guarantee a better tasting wine, just a bigger final check for the waiter.
Then the food arrived. I ordered the lamb, which was ok, there was a lot of it, but my wife ordered the steak, and wanted it well done, and it definitely came out rare. It then took me five minutes to flag someone down to send it back, since not only did no one come to check on us, all the servers were not even bothering to look in our direction. And it was not even all that busy. There were maybe 10 tables full while we were there, more than do-able for the two servers who were working. They took it back, recooked it, which was great, but then every server and buser ignored us for the rest of the meal. And I am not just being paranoid here -there were three tables around us who all got their waters filled several times over the course of the evening. We, however, did not even get our waters filled once. At the end of the meal, they tried to overcharge us for the steak, and we had to refer them to the menu before they agreed that their menu had an error in it. I am comfortable giving one star instead of none, because to try and make up for the steak being undercooked, their manager comped one of our glasses of prosecco. All in all though, the rest of the night left such a bad taste in our mouths that we had to get out of there as fast as we could, without even bothering about dessert or after dinner drinks.
As far as I am concerned, at these prices, you are paying for the service as much as the food, and neither were up to our expectations. There are much better places in Dublin to go for a nice night out.